Independent Product Management / Freelance Product Work
Xaaki
On-Demand Device Repair Platform
Partnered with founder and engineering to define booking, checkout, policies, and pricing for an on-demand device repair platform.
- Defined repair booking flow and checkout/payment experience
- Defined booking policies: cancellation, rescheduling, technician assignment
- Wrote PRDs and acceptance criteria
- Proposed pricing and service-tier structure
- Conducted competitor and customer research